Notes
Leave Notes on the people within your database. Other users on your Shopwindow account can view these Notes as well as see who created them.
To-Do’s
Create a list of To-Do items on the people within your database. You can also assign a staff member and a due date to these items, and other users on your Shopwindow account can view and complete them.
Appointments
Create Appointment Types and book users or have them book themselves with our Appointment booking system. This system is intuitively wired to your businesses hours and staff member availabilities.
Conversation Center
Easily respond to incoming messages and start new conversations with users in the Conversation Center.
Database (Fields)
Every detail about your customers information, interests and interactions is stored in the Shopwindow Database. This information could include name, age, interests, preferences, tags, funnel stages, behaviors, and much more.
Funnels
Utilize Funnels to define and visualize the stages that comprise your customer’s journey. See how long they’ve been in a particular funnel stage, as well as who needs an additional nudge to move to the next stage.
Web Analytics
Web Analytics give a comprehensive view of user behaviour across your website, such as identifying top-performing pages and returning users, drilling down to the individual person.
Smartgroups
Define a Smartgroup based on specified behaviors and user information, such as age, whether or not they completed a particular form, or how many times they engaged with a piece of content.
Tags
Use Tags to label, identify, and categorize the audience in your database.
Heatmaps
Heatmaps assist in visually communicating the intensity of a user’s engagement with your content.
